Future leadership and the case for facilitated dialogues within work teams
By Phyllis Weiss Haserot
This is part of a series of regular columns by generational expert and internationally known consultant, coach, writer, and speaker Phyllis Weiss Haserot on intergenerational relations and navigating the challenges of the multi-generational workplace for better productivity, retention, succession planning, and business development results.
- Transparency, which includes distributing information so everyone is in the loop and part of the conversation, is the most valued attribute to a Gen Y leader.
- They want opportunity to have impact, encouraging social entrepreneurship and Web 2.0 sense of community.
- Gen Yers have high expectations for meaningful work and want to feel passionate about what they do.
- They favor a team approach to goal setting and achieving that must be reinforced by recognition and rewards to everyone who contributes.
- Navigation through career challenges, pace and progress, and work/life flexibility need to be facilitated through honest conversations.
- All generations and levels are part of the conversation and are heard.
- Leaders must be clear about quality of work and deadlines and discuss alternative ways to get desired results.
- Understanding of differences and benefits of diversity of styles mitigates resentments and fosters sympathy.
- Using assessment tools for identifying personal behavioral style, group culture, work expectations, and learning style enables better understanding of self and teammates and reduces stereotypical thinking.
- Through dialogue, roles can be customized with working arrangements that are perceived as fair to work for each team member.
- Meeting of the minds requires some compromise on all sides.
- “What’s in it for me” from the individuals standpoint? To be associated with a team that demonstrates better results, reinforced by recognition.
© Phyllis Weiss Haserot, 2009. All rights reserved.
Phyllis Weiss Haserot  is the president of Practice Development Counsel , a business development and organizational effectiveness consulting and coaching firm she founded over 20 years ago. A special focus  is on the profitability of improving inter-generational relations and transitioning planning for baby boomer senior partners. Haserot is the author of "The Rainmaking Machine" and "The Marketer's Handbook of Tips & Checklists" (both Thomson/West 2008).