KPMG Tests its Staff on Web Savvy

KPMG [1] has taken a proactive approach to practicing what it preaches. The Big 5 firm's staff is undergoing a special training program to ensure they know the ins and outs of the same services delivered every day to a strong e-client base.

The class is known as "Internet 101," and as simplistic as that sounds, it's really a basic course in some of the more detailed, technological aspects related to the Internet.

Everyone is required to attend the class as a conduit to support the firm's increasing consulting revenues. Last year alone, about 36 percent of total consulting revenues were derived from e-business engagements.

Material is presented via the 'Net, then participants take online exams to master material. To complete the course, participants also must complete a case study on how to build an e-Business. At press time, already 95 percent of the firm's staff have been trained.