People "Accounting" Improves Billable Hours
According to The Sagacity Group , a human resources systems and workforce improvement company, people "accounting" focuses on a very valuable asset – the people who interact with a company's customers. It's not about making people feel good.
Randall Brett, managing director, points to measurable results as the “proof in the pudding.” In one company, he was able to increase billable hours for the firm’s consultants while increasing profits and decreasing turnover. To leverage the return on the new and improved “assets” (the firm’s people), The Sagacity Group helped create a culture where employees truly become part of the company.
The Sagacity Group chooses to focus its consulting on growth-oriented companies because many emerging and middle market companies need advice on how to better manage human assets. "It's part of the growth of a business," said Mr. Brett. "As a company grows, management gets stretched thin. By viewing human resources as a strategic function, managers reduce stress and increase employee productivity," he said.