Small Business Solution: Hire a Debt Arbitrator
One solution for clients and companies alike is to hire a debt arbitrator - a person who can negotiate settlements based on experience and pay incentives. The process is similar to any other mediation service, but with a specialty or business acumen built in to the person who serves as the arbitrator.
A debt arbitrator works on a percentage of any outstanding balances collected; therefore, there is a motivation factor linked to his or her success. Unlike attorneys who often are contacted to serve as collection agencies, debt arbitrators come to the table with years of experience under their belts.
Small businesses also benefit from more immediate cash flow rather than wait for something to be settled in court. For more information, contact the International Association of Business Mediation Consultants  or call (800) 549-2128.