by AccountingWeb on Sep 16, 2003
Now it's easy to get the free special reports that have been used by over 100,000 managers all across the United States to improve their operations and stay on the right side of employment law. Below are just a few free downloadable reports you may access from Alexander Hamilton Institute, Inc. (AHI).
by AccountingWeb on Sep 15, 2003
By Bruce L. Katcher, Ph.D. President of The Discovery GroupTHE PROBLEMSenior management in most organizations have no idea what their clients are really thinking. They are insulated from the problems clients experience at the front lines of their company. Making matters worse is that in the interest of cost efficiency, organizations are establishing systems which mechanize rather humanize the customer/client experience.
by AccountingWeb on Sep 12, 2003
The company that promises "Always low prices. Always," will soon be able to offer it's customers low cost tax preparation services while they shop.H&R Block Chairman Mark Ernst announced the latest developments on a distribution arrangement with Wal-Mart at Block's annual shareholder meeting this week.According to a company spokesperson, H&R Block will operate modular office units in over 850 Wal-Mart stores around the United States. The kiosks will accommodate up to three tax preparers at any one time.H&R Block also offers tax season preparation services at Sears, Roebuck & Co.
by AccountingWeb on Sep 11, 2003
If you work for a firm that is contemplating offering a new service, consider using the expertise of your marketing director from the beginning. While a new service may seem like a good idea, you may not have the market for it. It’s also a good idea to have a clear strategy as to how to get the market it once the new service is in place, and this is where your marketing director’s knowledge will become invaluable.Don’t surprise your marketing director with the news of, "We’re introducing this new service.
by AccountingWeb on Sep 11, 2003
The Financial Accounting Standards Board met yesterday to address a myriad of complicated issues surrounding the expensing of stock options. The definitive decision reached at the end of the meeting: delay the issuance of rules by 6-9 months.FASB has been under pressure from a number of groups, including Congress, to define how companies should expense stock options granted to employees. The sticky point, everyone agrees, is honing in on an appropriate valuation method. The widely used Black-Scholes method has often been criticized as an imperfect tool to value options.
by AccountingWeb on Sep 10, 2003
The nation’s largest bankruptcy filing could be on its way to resolution after WorldCom agreed to pay $385 million more to address some of the biggest roadblocks it had faced in reemerging from bankruptcy. Under the terns of the agreement reached this week, two groups that had been set to receive nothing under an earlier deal, will now receive some compensation for their losses. Trade creditors will now receive 52 cents on the dollar, as opposed to the original offering of 36 cents on the dollar.
by AccountingWeb on Sep 09, 2003
It happens to everyone as they move up the ranks in management. Suddenly you find yourself in a position of managing people. Perhaps you have proved yourself to be a great team player as well as a strong individual technically. But did anyone take the time to train you in the world of management? It’s important to make sure you train your staff to help communication remain clear and avoid the possibility of lawsuits due to poor management.When you coach your staff about behavior or management style, be sure to keep compensation out of it.
by AccountingWeb on Sep 08, 2003
Additional training for members of boards of directors seems like an obvious move in this Sarbanes-Oxley environment.
by AccountingWeb on Sep 05, 2003
Reprinted with Permission from By Kerry L. Johnson, Ph.D. It's Carl's sixteenth cold call. He's had fifteen rejections in a row. "There must be a better way," he says to himself. "I might as well be calling right out of the telephone book." As he dials, his secret hope is that he'll get either a busy signal or no answer. He wonders if there's a job that doesn't create so much emotional distress. There has to be a better way!If you're still making cold calls to get business, you undoubtedly don't enjoy it. There is a better way. Learn how to use referrals.
by AccountingWeb on Sep 03, 2003
Reprinted with Permisson. By Kerry L. Johnson, Ph.D. John was about to give up. He had had it with his manager's explosions. It wasn't bad enough that he felt like a child, but when his manager raised his voice and demoralized him, it went too far. When his boss carried on with one of his tirades, John usually was left shaking in his boots. Not only was the guy intensely intimidating but he made most people either angry or fearful, often at the same time. Beth was tired of the backbiting.
by AccountingWeb on Sep 02, 2003
Flexible spending plans offered by some corporations just got a whole lot easier to use with new rules allowing debit cards to track the use of pretax dollars employees put away to pay for medical expenses not covered by health plans. The IRS recently permitted the use of debit cards to cut down on the paperwork usually involved in taking advantage of these flexible-spending plans offered by many employers. These plans allow employees to put a portion of their pretax salary away for anticipated medical expenses during the year.
by AccountingWeb on Sep 01, 2003
Below are a few complaints we've heard over the years of why clients are unhappy with the service provided to them by their accountant. Employees lack a "Can-do" attitudeIf many of your employees lack a "can-do" attitude, it may be a symptom of a greater disease. Poor recruiting, training, pay or difficult working conditions can contribute to employees’ attitudes. Once you get beneath the surface of the issue, it can help you to focus on attracting the kind of people who will deliver the "can-do" spirit. Customer service training can be tremendously helpful.
by AccountingWeb on Aug 29, 2003
Settlements in two separate lawsuits this month again raise an issue of concern to many employers. With the growing number sexually graphic e-mails in workers' in-boxes becoming harder to control in today's work environment, the question must be addressed: is an employer liable for a hostile work environment caused by a never-ending barrage of sexually explicit e-mails?It's a delicate question, and one that courts are addressing around the country.
by AccountingWeb on Aug 28, 2003
An analysis of malpractice claims for 22,000 CPA firms reveals the most common mistakes in audits of non-public companies. The data comes from claims filed with Continental Casualty Co. (CNA), the underwriters of the AICPA professional liability insurance program.The main causes of claims and their relative frequency are:Technical standards violations - 63%. Almost half these claims involved improper inventory valuation.
by AccountingWeb on Aug 28, 2003
Addressing the age old accounting challenge of how to make financial information more useful to decision-makers to better serve customers, Intuit will soon introduce two new products designed to do just that. QuickBooks® Client Manager and QuickBooks Customer Manager, scheduled for September release, provide a single screen dashboard with one click access to critical client/customer detail.