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This Week's News |
News of Ken Lay's Death Sparks Varied Reactions
U.S. Returns to Top Ten in Economic Freedom
Business Objects to FASB's Plan for Measuring Future Pension Costs
Auditors Spotlighted As Options Scandals Come To Light
Japan's Oversight Board Faults Operations, Controls at Big Four Firms
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NEWS IN-DEPTH: THE BUSINESS OF POWWOW |
News is great, but sometimes you want to get beyond the headlines
and really explore a topic. AccountingWEB's News In-Depth section
offers readers the opportunity to dig into topics and issues in
greater detail, beginning with "The Business of Powwow."
The intertribal or social powwow is a means of cultural
preservation and public education that is nonetheless a business
venture. "The Business of Powwow" explores the many dynamics that
must be coordinated to produce a successful event. These dynamics
include the needs of vendors, participants, visitors, sponsors,
organizing committees and the community. It is a delicate
balancing act, especially for urban intertribal gatherings.
Beyond these dynamics, the business of powwows also occurs on two
different levels: the sacred and the more traditional "business"
level. At the heart of the social powwow are cultural and
spiritual events where "dancers dance, the drummers and singers
recite songs, both ancient and contemporary, and ceremonies take
place throughout the day." The powwow is also a place with
vendors and visitors, who play a central role in the financial
existence and success of the gathering.
"The intertribal powwow is a business, yes; but it is much more
than that. It is an urban adaptation of a culture carefully
guarded and preserved over millennia." For a closer look at "The
Business of Powwow," Click Here.
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WHITE PAPER SUMMARY: YOU ARE YOUR CUSTOMER LIST |
"Why are accountants successful? It is a profoundly important
question, especially in today's marketplace where accountants are
among the ultimate knowledge workers, creating wealth for their
customers from the ideas and intellectual capital they generate.
Surely professionals are not successful because they sell hours,
because no customer buys hours. Customers buy results,
expectations, good feelings, solutions to problems, hope, dreams,
a lifestyle, and a preferred vision of the future."
This quote from the Preface of "You are your Customer List" by
Ronald J. Baker, summarizes why every accountant needs to read
this white paper. Far more than just a argument against the
billable hour, Baker explores the role of customer selection and
retention in the overall success of the firm and offers
suggestions on defining a firm's target audience. He concludes
with a case study of O'Byrne and Kennedy LLP, a firm using
Baker's ideas to show how they can be implemented in the everyday
working world.
Ronald J. Baker is the founder of VeraSage Institute, a think
tank dedicated to teaching Value Pricing to professionals around
the world. He is also author of the best-selling marketing book
written specifically for the accounting profession,
"Professional's Guide to Value Pricing, Fifth Edition",
published by Aspen Publishers, Inc., as well as "Burying the
Billable Hour" and "Trashing the Timesheet", both published by
ACCA. In April 2003, his most recent book, "The Firm of the
Future: a Guide for Accountants, Lawyers, and Other Professional
Services", co-authored with Paul Dunn, was published by John
Wiley & Sons, Inc.
This white paper is available, Click Here
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July 6, 2006


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