Practice Management news

Practice

When violence affects the workplace, what liabilities do employers face?

Workplace violence risks are real and employers face legal liabilities when employees or customers are victims. Employers must understand how they could be vulnerable to a lawsuit after an incident of workplace violence, and what they can do to prevent such incidences.
Practice Management

It's about time: New Year’s resolutions to maximize time

Don’t let the stubborn consistency of time get you down. If you’re smart about it, there are plenty of ways that you can get more per hour in 2011. We asked some of your forward-looking colleagues to chime in with their time maximization plans for 2011.
Practice Management

Merit pay does not always motivate employees

"Show me the money!” We’ve all seen the movie Jerry Maguire. And, rest assured, if someone speaks those four words, you’re almost always going to associate them with that unforgettable scene.
Practice

Renewed focus on professionalism

A frequently heard criticism is that Millennials/Gen Yers are short on what has been considered professionalism, a very significant attribute for succeeding in business and particularly in a professional service organization and role.
Practice Management

The first person you have to manage every day is yourself

The first person you have to manage every day is you. You want to be in a strong position at work. You want to take charge of your role in every relationship with every boss. It's just that there are so many factors beyond your control at work.
AccountingWEB Life

How exceptional is your client service?

What’s the No. 1 goal of CPA firms everywhere? To attract more clients and then retain them for decades. But, because many services CPA firms provide must meet rigid requirements and standards, the level of service that clients receive in these areas often is the same from firm to firm.
Practice Management

The necessary act of recovery

Five Star Client Service is a client service methodology. Recovery is the final component in the Five Star process, following: connecting, taking the order, delivering the order, ascertaining satisfaction, and offering dessert.
Practice Management

Embracing change in the accounting profession

I hear it all too often from the old guard who are retiring: "I'm worn out," or "I'm too old for all of these techy changes," or "Developing the next set of partners for our firm is just too time consuming."
Practice Management

Making the most of customer, client, and employee rapport during the holidays

The holidays: a nice, quiet time of year to enjoy with friends and family, while methodically preparing for the upcoming year and a busy tax season.
Practice Management

How setting goals creates happy workers

Are you working in an organization where managers help employees develop goals to be more productive? Do employees at your workplace believe that company-developed goals help them become more productive?
Practice Management

Survey: Finance executives would delegate administrative duties first

If financial executives could get one thing off their plates, it would be administrative tasks, according to a recent survey by Robert Half Management Resources.
Practice Management

Five ways to improve rocky relationship with your boss

Would you like to be more appreciated by your boss? Feel more comfortable approaching him or her with requests? Stop worrying about what he thinks of you? Why not do something about it?
Practice Management

Do Millennials lack empathy?

Recently I was asked by a reporter to comment on some research studies concluding that Gen Y/Millennials (people approximately 31 and younger now) are much less empathetic to others than the generations coming before them.
Education & Careers

Myth: Your boss is too busy to meet with you

Don't fall for the myth that some bosses are just too busy to meet with you. The truth is your boss does not have time not to meet with you on a regular basis no matter how busy your boss might be.
Practice Management

Twelve ways to say it right when it matters most

Whether you’re trying to motivate a team, negotiate a contract, make a sale, ask for a raise, land a new job, or terminate an employee, the conversations you have will either help you succeed or undermine your goals.
Technology

It’s about time: How much time should staff spend on social media activities?

It’s likely that your employees spend a sizeable percentage of their time using social media. As work/life balance continues to blend into one homogenous string of activities, social media activity is happening in your workplace whether you realize it or not.
Practice

Tech, generations, and connectedness

We all are touched, most of us are trapped by the psychological effect of being accessible 24/7 and the desire to keep on top of the deluge of messages and data coming in unstoppable torrents.
Practice

Financial management and new-world thinking

The playing field is evolving. Professional toolkits are morphing. And it’s all because of new discoveries in cognitive thought.
Practice Management

Bold farewell underscores importance of daily employee recognition

Many of you probably kept up with the questionable, but wildly supported, actions of Steven Slater, the JetBlue flight attendant who finally had had enough of obnoxious customers and job stress.
Practice Management

What would Bill Clinton do?

What would Bill Clinton do if his cell phone rang while he was locked in a conversation with you? Would he check to see if it was Chelsea? Hillary? ("Sorry, she's boarding a plane to the Middle East and I need to catch her.")

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