The other day, I was re-reading an article by David Berlo. I was amazed at how current his insights were considering he wrote it in 1976. One of Berlo’s key themes appears on the first page like the caution on a pack of cigarettes. “WARNING: Consumption of uncontrolled information is injurious to your health.”
It is the bane of many managers' jobs: the preventable accident. With police reports to file, insurance forms to manage, and repairs to oversee, those minor fender benders and dinged doors can cause significant headaches and paperwork.