During its initial discussions, IncorTech discovered Cloud b had outgrown its current EDI solution and, as a result, many of the company's EDI processes were being handled manually due to a lack of product features. MAPADOC offered this much needed automation with new capabilities, as well as scalability to handle current and future growth.
However, the most direct impact was realized through a savings of $65,000 - the salary Cloud b would have been paid to hire a full-time staff person to manage its EDI. Instead, MAPADOC fulfilled this role.
"Any time you hear a customer tell you they had an immediate cost savings, it's like alarm bells going off and ringing as loud as possible," said Steve Birdwell, president and founder of IncorTech. "We are very confident with the MAPADOC solution, but now we can factually say we saved a customer money by installing a solution that did more than simply improve the company's EDI. That, in itself, is hugely significant."
Approximately one out of every four new MAPADOC sales is based on SWK channel partners successfully switching customers from competitive EDI solutions. Gary Berman, vice president of EDI, sees this trend continuing throughout the rest of 2010 and well into 2011.
"In this economy, customers want as much efficiency as possible, especially with something such as EDI," said Berman. "Once customers take a look at MAPADOC and understand SWK's level of expertise and knowledge, they quickly understand how many more gains could be realized if they were to make a switch from their current EDI system. We are very proud of achieving our 500th customer, thanks to terrific channel partners such as IncorTech."
For more information about MAPADOC and its capabilities, contact Gary Berman at (973) 758-6104 or [email protected].
About SWK Technologies, Inc.:
SWK Technologies, Inc. is an IT consulting company providing strategies and solutions to meet its clients' information and business management needs. As a Sage Software Authorized Business Partner, Sage Gold Development Partner and Authorized Training
Center, SWK offers best-of-breed solutions for accounting and business management, financial reporting, CRM, job costing systems and warehouse management. Specializing in collaborative commerce - the communication and cooperation between suppliers and customers - SWK developed MAPADOC EDI, a solution that integrates seamlessly with the business management solutions it sells and supports. SWK also provides managed network services and has offices in Livingston, NJ; in New York in Long Island, Syracuse and Buffalo; and in Connecticut in Greenwich.