Top Ten Technical Support Questions & Answers for March 2011
Here were the Top Ten Technical Support Questions that came into QuickBooks Technical Support during March 2011. Click on the link to be taken to the knowledgebase:
- How ProAdvisors Obtain QuickBooks 2011 License Numbers
- QuickBooks Automated Password Reset Tool
- Downloading QuickBooks products from the Internet
- Obtaining a Validation Code
- Registering QuickBooks
- Converting QuickBooks Company Files Between Mac and Windows
- Error Opening Accountant's Copy File
- Balance Sheet out of Balance
- Multiple computers receive error H101, H202, H303, or H505 when opening the company file
- Unable to reconcile accounts or to create, print, or email .pdf files
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Amy Vetter, CPA, CITP is the CPA Programs Leader for Intacct Corporation responsible for leading the CPA/BPO Partners nationally, collaborating with CPA2Biz and working with Intacct BPO CPA Firms to help them grow their Outsourced Accounting Services Practices. Prior to Intacct, she was an Intuit Key Account Manager responsible Intuit's Major Accounts and Creator/Facilitator for the Intuit Practice Excellence Program (IPEP). Amy has had the privilege of serving on the AICPA’s Journal of Accountancy Technology Advisory Panel since 2009 and was recognized by The CPA Technology Advisor as an outstanding 40 under 40 technology-based accountant in 2006 and 2009. In 2007, she won the South Florida Business Journal’s Up & Comer award for her expertise in accounting and dedication to the community. She also was a participant in the Accountant and Advisor Customer Council for Intuit, Inc. during 2006-2008 and Intuit, Inc.’s Solution Provider Advisor Council for 2009. Amy ran a successful Outsourced Accounting Services Practice and is an accomplished author of accounting software reference materials. She has been a a national & local speaker for consultants & software application users at various accounting technology and user conferences throughout the United States. In her free time, she spends time with her family and instructs yoga classes.

