Defining a performance measure
Oh, how creative managers can be when asked to report on their performance. Progressive governments do their best to be transparent and tell their citizens what is happening to their money. But sometimes managers put a spin on how well they are performing.
I enjoyed this article as a classic example of a performance measure gone bad:
Governmental auditors unite! Leita Hart-Fanta, CPA, CGFM, and CGAP is the author of “The Yellow Book Interpreted” and owner of Yellowbook-CPE.com a website devoted to training for governmental auditors. Whether you are an internal auditor or monitor for a government entity or a CPA doing grant audits, you will enjoy Leita’s humorous take on the complexity of auditing in the government environment.