How to elicit helpful feedback from your clients | AccountingWEB

How to elicit helpful feedback from your clients

I recently enacted a novel but very effective policy for eliciting suggestions and feedback from my clients.  I inform them that whenever they recommend a suggestion or idea that I find useful, that I will invite them to my office and offer them a drink or two of Scotch, gin, vodka; or/and a few beers; or/and if they smoke, a joint or two or three.


It has worked fabulously welll.  Of course, I indulge with them, and it has had a remarkable effect affect whatever on my business, with clients rrreferring others to me or IRS or DRS or SS.  And when they rrrefer clients to me, I again have them ovver and we have a few more beeeers or drinks or joints or two or thirty….It has been verrrrrrry successsssfulll ... fulll.


I can’t telll u how manyyy clients I got….I lost count…..53, 17, 6 and a half....I think it’s been a whole bunch , who cares….I can’t even remember their faces….there’s beeeeennn so many….Gawd.


In fact, so many, I can’t keep up with workk…falling waayyy behind….wow, good stuff…..ssssssnoooooorrrre.


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The Barefoot Accountant—is a Certified Public Accountant, Certified QuickBooks ProAdvisor,  operating an accounting, tax, and QuickBooks consulting firm in Berlin, Connecticut, Accountants CPA Hartford, Connecticut, LLC.  Bill has instructed graduate and undergraduate courses in Accounting, Auditing, and other subjects at the University of Hartford, Central Connecticut State University, Hartford State Technical College, and Purdue University. He also taught GMAT and CPA Exam Review Classes at the Stanley H. Kaplan Educational Center and at Person-Wolinsky, and is certified to teach trade-related subjects at Connecticut Vocational Technical Schools. His articles on tax and accounting have been published in several professional journals as well as on several accounting websites. William was born and raised in New Britain, Connecticut, and served on the City's Board of Finance and Taxation as well as its City Plan Commission.  Bill is a crazed animal lover, feeding birds, squirrels, chipmunks, skunks, possums, stray cats, and any two-legged or four-legged critter traversing through his yard.  His backyard in Berlin, Connecticut has been certified as a habitat suitable for wildlife by the National Wildlife Federation.

Bill also writes an Accounting, QuickBooks, and Tax blog:  Accounting, QuickBooks, and Taxes by the Barefoot Accountant.  For entertaining articles, please see his listing at The Amazing Brighenti.

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