"Boxes" and "Client Change"
Life is full of man-made rules, regulations, boundaries or what I like to call "boxes." Sometimes these boxes are helpful, in that they keep things together and keep external forces from contaminating what is inside the box, keeping people safe, organized and on-track. In other cases, the boxes serve as limiting factors, keeping things and people from reaching new bounds, creating and achieving success.
I would argue the accounting industry is trapped in some “boxes” or old ways of doing things simply because that is the way it has always been done, it has been successful, and if they were to change, they aren’t quite sure how to change or what to change to.
Simply put, it’s about clients and viewing the world from their perspective. It’s about abandoning unnecessary “boxes,” and taking advantage of technological advances. It’s also about not being afraid of change, but also not changing for change sake. It’s about finding and implementing the best, best practices for your firm or company.
Seth Godin stated in his book (Tribes), “change almost never fails because it's too early. It almost always fails because it's too late." He also stated, "organizations that require success before commitment, will have neither."
Get out of your box and stop "client change."What do you think should change in our profession? What should NOT change?
Brian Strahle is the owner of LEVERAGE SALT, LLC where he provides state and local tax technical services to accounting firms, law firms and tax research organizations across the United States. He also writes a weekly column in Tax Analysts State Tax Notes entitled, "The SALT Effect." For more info, visit his website: www.leveragestateandlocaltax.com
You can reach Brian at email@example.com.
Because state and local taxes are deceptively simple and endlessly complicated.