QuickBooks retires 2006 versions | AccountingWEB

QuickBooks retires 2006 versions

At the end of this month, QuickBooks developer Intuit will end support for the 2006 versions of the accounting program.

The move will mean that product and technical support will cease, but more importantly so will services such as its payroll mechanism. "If you think you might want to use these services or support, please call 0808 168 9539 to upgrade to QuickBooks 2010," the company advised in an e-mail.

To encourage users to make the transition, Intuit is offering £100 off the normal upgrade price. Upgrading to the 2010 version will give customers access to the new facilities available in its VAT Centre, multicurrency capabilities and the ability to support up to 30 concurrent users.

As users of other Windows and desktop business applications will know, PC software developers have to manage the lifecycles of their products to keep up with operating system and programming changes. As Intuit's email explained it, focusing on QuickBooks 2010 and QuickBooks 2008 will help it to deliver the best possible products and services. "By managing the costs associated with supporting older releases, we can give you the best service at an affordable price," the company said.

In AccountingWEB's QuickBooks discussion group, Martin Telfer explained why the end of QuickBooks 2006 came as an unwelcome shock. "I have used Quickbooks I have never once needed support from them, so [the announcement] didn't worry me. But I had failed to appreciate that what they meant was that they would be locking the payroll features in QB 2006. How can a payroll services provider think it is acceptable to sell a payroll product (complete with all their talk about being able to file online) and then withdraw it half way through a year?"

The nature and timing of the switch is an own goal from Intuit, which has a history of leaving UK users in the lurch. Forcing accountants to spend several hundred pounds to keep their payroll function working will provoke many of them to consider their options. And because QuickBooks 2010 is not backwards compatible, accountants will have to decide whether to make their clients follow them, or handle their file back-ups through data exports between the versions.

In spite of a 50% discount offer from Intuit on the £1,000 it would cost to upgrade his QuickBooks 2006 versions, Telfer "reluctantly" decided to move to a separate payroll package and enter the details into QuickBooks as a journal each month.

"The main benefit of using Quickbooks for payroll was to avoid the need for reinputting data - with that gone I may as well move to someone where payroll is a specialisation rather than a sideline," added AccountingWEB.co.uk member jdstone. "I am not pleased with QuickBooks for their attitude to this one, and I used to be their biggest fan.

AccountingWEB.co.uk put some of the points raised to Intuit UK. The company responded: "We are fully aware that there is never an ideal time to make a payroll update and we started notifying our customers earlier this year to allow them several months to make the necessary changes. This decision has not been taken lightly and supporting our customers through the transition remains a key priority for Intuit in the UK.

"We have worked closely with our Professional Advisors and small business communities to develop the QuickBooks product set and ensure the software benefits all its intended users. Like all software companies we need to focus our resources on improving and updating our products to ensure they best reflect the current needs and requirements of our users, for example improved VAT handling features. To further achieve this goal we are focusing our support on QuickBooks 2010 and QuickBooks 2008. By managing the costs associated with supporting older releases, we can give our customers the best service at an affordable price.

"Intuit is strongly committed to its customers and greatly values the loyalty of its users across the UK. Intuit is not withdrawing the QuickBooks product and the payroll feature continues to exist in the 2008 and 2010 versions."

This article originally appeared on our sister Web site, AccountingWEB.co.uk.

This blog

AccountingWEB is more than just a U.S. team of journalists and financial and technology experts - we have an international side, too. Members of our British team who publish AccountingWEB.co.uk share their ideas, insights, and perspectives from across the pond.

More from this blog

Bloggers crew

Steve Knowles has spent 25 years in business and practice in the UK, but he also worked in the states and the years haven't dulled his way of seeing an alternative view to everyone else, and every day is a new adventure.


Joel M. Ungar, CPA is a lifelong resident of the Detroit area and a graduate of The University of Michigan. He is a principal with Silberstein Ungar, PLLC, a Top 15 auditor of SEC public reporting companies.


Allan Boress, CPA, with over 25 years as a practitioner and consultant to the accounting profession. Mr. Boress is the author of 12 published books in 6 different languages, including a best-seller, The "I-Hate-Selling" Book.


Larry Perry, CPA, CPA Firm Support Services, LLC, is the author of accounting and auditing manuals, author and presenter of live staff training seminars, and author of webcast and self-study CPE programs. He blogs about small audits, reviews, and compilations.

Sandra Wiley, COO and Shareholder, is ranked by Accounting Today as one of the 100 Most Influential People in Accounting as a result of her prominent role as an industry expert on HR and training as well as influence as a management and planning consultant. She is also a founding member of The CPA Consultant's Alliance. Sandra is a certified Kolbe™ trainer who advises firms on building balanced teams, managing employee conflict and hiring staff.

Maria Calabrese, CIR, Human Resources manager for Fazio, Mannuzza, Roche, Tankel, LaPilusa, LLC in Cranford, New Jersey, Maria's topics revolve around the world of: Mentoring, Performance management, and The "Y Generation," a.k.a. "The whY generation".


William Brighenti is a CPA, Certified QuickBooks ProAdvisor, and Certified [Business] Valuation Analyst, operating an accounting, tax, and QuickBooks consulting firm in Hartford, Connecticut, Accountants CPA Hartford.


Ken Garen, CPA, is the co-founder and President of Universal Business Computing Company (www.ubcc.com), a software development firm of high-volume, high-productivity accounting and payroll technology.


Eva Rosenberg, MBA, EA, is the publisher of TaxMama.com, and author of the weekly syndicated Ask TaxMama column. She provides answers to tax questions from taxpayers and tax professionals worldwide.


Amy Vetter, CPA, CITP is the CPA Programs Leader for Intacct Corporation responsible for leading the CPA/BPO Partners nationally.

Brian Strahle is the owner of LEVERAGE SALT, LLC where he provides state and local tax technical services to accounting firms, law firms and tax research organizations across the United States. He also writes a weekly column in Tax Analysts State tax Notes entitled, "The SALT Effect." For more info, visit his website: www.leveragestateandlocaltax.com
Scott H. Cytron, ABC, is president of Cytron and Company, known for helping companies and organizations improve their bottom line through a hybrid of strategic public relations, communications, marketing programs and top-notch client service. An accredited consultant, Scott works with companies, organizations and individuals in professional services (accounting, finance, medical, legal, engineering), high-tech and B2B/B2C product/service sales.

Rita Keller is a nationally known CPA firm management consultant, speaker, author, mentor and blogger. She has over 30 years hands-on experience in CPA firm management, marketing, technology and administrative operations.

Stacy Kildal is the mom of two fantastic kids, an Advanced Certified QuickBooks ProAdvisor, Certified Enterprise Solutions ProAdvisor, Sleeter Group Certified Consultant, a nationally recognized member of the Intuit Trainer and Writer Network, and co-host of RadioFree QuickBooks.
Michael Alter's blog specializes in providing practical advice to those who seek greater profitability and practice management tactics that enhance deeper client relationships.

Sally Glick, CMO, Principal, Marketer of the Year in 2003 and AAM Hall of Famer in 2007, leads a lively discussion of the constantly expanding roles of marketing and the professional marketers that drive this initiative in accounting firms of all sizes.


The IMA Young Professionals Blog features the insights of IMA’s Young Professionals Committee. Committee members share advice and experiences on careers, continuing education, work/life balance, and other issues affecting young accounting and finance professionals.


FEI Financial Reporting Blog provides highlights from SEC, PCAOB, FASB, IASB, and other regulatory news, including reporting under Sarbanes-Oxley Sect 404. It is written by Edith Orenstein, Director of Technical Policy Analysis at FEI.


Sue Anderson has 30 years of experience in continuing education for accountants. Currently she is the program director for online CPE provider CPE Link.


Jim Fahey is COO of Apple Growth Partners, a regional CPA firm in Ohio. His focus is on the effective and efficient use of technology within the firm by all team members.

Caleb Newquist is the Editor-in-Chief of Sift Media US, overseeing content for both AccountingWEB and Going Concern.

Leita Hart-Fanta, CPA, CGFM, and CGAP is the author of "The Yellow Book Interpreted" and owner of Yellowbook-CPE.com a website devoted to training for governmental auditors.


AccountingWEB is more than just a U.S. team of journalists and financial and technology experts - we have an international side, too! Members of our British team who publish AccountingWEB.co.uk share their ideas, insights, and perspectives from across the pond.