Perhaps the most effective on-the-job training activity, shadowing, can best be viewed while dining out! As a server approaches your table, you notice a rope tied around her waist. You soon observe that the rope is attached to another person carrying a large sign around their neck that says, "TRAINEE." The person's mouth is covered with duct tape and his hands are cuffed to his waist. His eyes and ears are wide open, however, as he watches and listens intently to the server's performance. OK, I'm exaggerating but you get the idea!