I participated on a panel comprised of three “women of influence” for a business association in New Jersey just last week, and one of the other panelists mentioned that, ‘while it is nice to be important, it is even more important to be nice.’ It was a great wake-up call!
This message may seem so simple as to be downright silly, but the idea of being truly nice to clients may sometimes be overlooked in the search for new and more exciting ways to build the firm’s brand and communicate with the business community, our own clients included.