Firms of the future
VeraSage Institute is the most revolutionary think tank for professional knowledge firms-we challenge the professions to break free of practice methods that hurt the professions, undermine their purposes, and fail their clients. Among our quests: burying the billable hour and archaic timesheets; pricing on purpose; recognizing that professionals are knowledge workers, not machines; and improving the professions for posterity.
Latest posts
Jan
13
Evolutionary biologists have proven that the more adapted (i.e., comfortable) you are in your existing environment, the less able you are to adapt to environmental changes.
Dec
02
In Part I, The Firm of the Past, we analyzed the antiquated business model of professional firms based on "We sell time."
Nov
19
I’m willing to be occasionally wrong. But what I hate most in life is to stay wrong.
––Paul A. Samuelson, Nobel laureate economist
Oct
21
This topic takes me back to the late 1980s, when I began to seriously study Total Quality Service, as it was then called by Karl Albrecht in his book,
Sep
23
I met Len Pepe back in 1997 when he was a partner at BDO. Len took to the Value Pricing message like a fish to water, even providing a blurb for the very first edition of my Value Pricing book.
Sep
10
From what I can tell, most firms are responding to the economic downturn with the following tactics:
Jul
08
We have all heard the famous saying, often referred to as the McKinsey Maxim, named after the famed consulting firm: "What you can measure you can manage."
Apr
15
VeraSage Institute Senior Fellow Daryl Golemb has continued to astound me with his firm's innovative pricing strategies. I met Daryl in 1996. He immediately embraced the ideas behind Total Quality Service and value pricing.

