Six Steps to Recover from Service Failures
View the Webinar
Follow this link to register or access the recording. After this seminar has passed, the recording will still be available.
CPE CREDIT WILL BE AVAILABLE TO LIVE ATTENDEES ONLY.
Event Date: May 14, 2014, 2 pm ET
- Act quickly
- Be honest
- Customer is always right
- Don’t act alone
- Give options for solutions
Kristen Rampe Consulting
Kristen Rampe is a CPA with Big 4, boutique firm, and industry experience. She provides customized, in-house CPE, consulting and advisory services to success-oriented professional service firms. Check out her blog for great ideas on how to improve your practice! kristenrampe.com/blog
|Advance Preparation Needed||none|
|Delivery Method||Group-Internet Based|
|Recommended CPE Credit||1 credit per 50-minute session*|
|Registration Instructions||register online|
|Refund policy/Cancellation policy||Due to this program being offered free of charge, there will be no refunds issued|
Sift Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
* To obtain CPE credit, the live session must be attended. THE RECORDING DOES NOT QUALIFY FOR CPE CREDIT.