Integrating Client Service Culture at Your Firm
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Follow this link to register or access the recording. After this seminar has passed, the recording will still be available.
CPE CREDIT WILL BE AVAILABLE TO LIVE ATTENDEES ONLY.
Event Date: April 22, 2014
Is everyone at your organization meeting your client service expectations? Let client service expert, Kristen Rampe, CPA help you establish a reputation of top-tier service in every facet of your firm during this one hour webinar. Strengthen your brand with consistent client service standards and the structure to support them. 66% of consumers are willing to pay more for exceptional customer service; why not let them pay you!
- Get clear on your unique service culture
- Educate, inspire and empower your team
- Collect, measure and follow-up on feedback
- Optimize the client experience
This webinar is designed for professionals looking for ways to build top-quality, cohesive client service initiatives into their team culture. Get everyone on board with client service practices that are essential to your firm's reputation and growth!
Kristen Rampe Consulting
Kristen Rampe is a CPA with Big 4, boutique firm, and industry experience. She provides customized, in-house CPE, consulting and advisory services to success-oriented professional service firms. Check out her blog for great ideas on how to improve your practice! kristenrampe.com/blog
|Advance Preparation Needed||none|
|Delivery Method||Group-Internet Based|
|Recommended CPE Credit||1 credit per 50-minute session*|
|Registration Instructions||register online|
|Refund policy/Cancellation policy||Due to this program being offered free of charge, there will be no refunds issued|
Sift Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
* To obtain CPE credit, the live session must be attended. THE RECORDING DOES NOT QUALIFY FOR CPE CREDIT.