How to Make Your Employees Happy

Read more from Michael Alter here and in the Dollars and Sense archive.

There's been a lot written and studied recently about what Americans want at work. How do you keep morale high while also achieving high levels of productivity? We could argue all day about flexible work schedules, open office environments, and whether nap rooms or bring your pet to work day are good ideas. But the point is that these perks are treating symptoms rather than getting at the root of the issue.

Sometimes we forget to focus on the more core issue of confidence and trust between employer and employee. After all, what good is a benefit like working from home, if you have to worry your boss doesn't believe you're getting anything done?

In a recent survey from Forum Corp., 91 percent of employees said it's highly important to have a boss they can trust. Only 48 percent of bosses, though, said it was highly important. And only 8 percent of workers said they trusted their managers to a "very great extent." Those with that high level of trust happened to be the most engaged, according to the study.  

Too often, business owners, in an attempt to maintain control, keep their employees on the edges of their seats, wondering if their jobs are safe or their skills are valued. As a result, employees become afraid to take appropriate risks, or merely do whatever they think will please the boss, as opposed to what's best for the business.

Instilling confidence in your employees that you have full faith in their ability to get the job done and improve your business is really at the core of your employees' satisfaction and engagement in their roles. Without it, what's keeping them from always keeping an eye out, looking for something more secure?

That's why it's really important to show your confidence often and publicly. Your employees and your clients should be able to see it. This is how you build a culture of change, engagement, and ownership.

It's only natural for someone to want to do a better job when they know they have your trust. It's a valuable thing.

About the author:
Michael Alter, president of SurePayroll, is a payroll expert and a nationally recognized spokesperson providing thought-leadership and sensible advice to help accounting and payroll professionals build deeper more profitable relationships with clients.

You may like these other stories...

Remember the old joke about the devil showing a guy around Hell? There were great parties, swimming pools, and sumptuous food. The guy liked what he saw, lived a bad life and went to Hell when he died. Upon arrival the devil...
Hertz withdraws full-year forecast, cites accounting review, challengesRental car company Hertz Global Holdings Inc. said on Tuesday it is withdrawing its full-year financial forecast and expects 2014 results to be “...
Amelia Emmert, a tax manager in Assurance at EY, always had a quiet concern for conservation: taking little steps to make small differences to better the environment, like turning off the lights and "vampire"...

Already a member? log in here.

Upcoming CPE Webinars

Aug 21
Meet budgets and client expectations using project management skills geared toward the unique challenges faced by CPAs. Kristen Rampe will share how knowing the keys to structuring and executing a successful project can make the difference between success and repeated failures.
Aug 26
This webcast will include discussions of recently issued, commonly-applicable Accounting Standards Updates for non-public, non-governmental entities.
Aug 28
Excel spreadsheets are often akin to the American Wild West, where users can input anything they want into any worksheet cell. Excel's Data Validation feature allows you to restrict user inputs to selected choices, but there are many nuances to the feature that often trip users up.
Sep 9
In this session we'll discuss the types of technologies and their uses in a small accounting firm office.