The Five Essential Components of Client Service

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Follow this link to register or access the recording. After this seminar has passed, the recording will still be available.

CPE CREDIT WILL BE AVAILABLE TO LIVE ATTENDEES ONLY.

Event Date: March 6, 2014

Do you and your team have what it takes to provide outstanding client service?  Client service is an increasingly important part of your professional success as you move up in your career.  Client retention, profitable growth and your firm’s reputation all depend on it.

In Kristen’s webinar, we’ll cover the five essential components of client service so you can:

  • develop happier, more profitable client relationships
  • build a great brand for you and your firm
  • recover well, and with more leeway when you do make mistakes
  • rock your client interactions

This webinar is well suited for both those newer to the profession, and for managers and partners that want to take some concise, organized client-service ideas back to their teams for broader implementation.

>> DOWNLOAD THE SLIDES FOR THIS PRESENTATION <<

 

Presenter:
Kristen Rampe
Kristen Rampe Consulting


Kristen Rampe is a CPA with Big 4, boutique firm, and industry experience.  She loved working with her clients and public accounting teams during her ten years in practice, but saw a gap in the client service and communication skills of the industry.  Out of this experience, she started her own firm to help fellow CPAs develop great teams and great customers.  Kristen Rampe Consulting provides consulting and customized, in-house CPE to success-oriented professional service firms.  Check out her blog for great ideas on how to improve your practice! kristenrampe.com/blog

 

 

 

 

Program Levelintermediate
Prerequisitesnone
Advance Preparation Needednone
Delivery MethodGroup-Internet Based
Recommended CPE Credit1 credit per 50-minute session*
Registration Instructionsregister online
Costfree
Complaint Resolutionpublisher@accountingweb.com
Refund policy/Cancellation policyDue to this program being offered free of charge, there will be no refunds issued


 

Sift Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.  Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.




* To obtain CPE credit, the live session must be attended.  THE RECORDING DOES NOT QUALIFY FOR CPE CREDIT.