In the wake of the September 11 terrorist attacks on America, many corporations have been seeking guidance on appropriate security measures. One such company that offers this guidance is Kroll, a risk management company. According to Kroll, each company's circumstances, needs and risk profiles are different, and the response must be tailored accordingly. However, the following general points may be helpful:
Review the risk profile of destinations carefully and plan travel accordingly.
- All air travel will suffer disruption as security measures are significantly increased. Ensure that all travel documentation is complete and current as officials will be more vigilant and less accommodating.
- Unless it is essential, avoid travel to less secure areas of the world. While tighter security measures have been implemented in North America, Europe, and major Asian cities, security at airports in Africa, Latin America, southeast Asia and the Middle East remains lax.
Review operational security plans and ensure that they are properly implemented.
- Ensure that buildings have effective security procedures, such as protocols for handling mail and packages, and proper screening of external visitors.
- Communicate security measures and procedures to all staff in a serious but low-key way, to offer reassurance without provoking unnecessary alarm.
Advise staff on personal security measures.
- Expatriate staff, particularly Americans and Britons, should ensure that they are registered with the Embassy or Consulate, and that they have emergency telephone numbers and adequate cash resources to deal with crises.
- Prominent employees, and staff working in high risk regions, should maintain a low profile, avoid very visible events where possible, and vary normal travel routes.
Review crisis management plans.
- A thorough risk analysis is the foundation of effective security, and given recent events, it will be necessary to reassess your company's global risk profile.
- Crisis management plans need to be regularly updated and tested to reflect internal as well as external changes such as new premises, additional locations, and staff changes.
- Plans need to cover evacuation procedures, crisis management teams, staff lists, and emergency contact information, including phone numbers and e-mail addresses employees can use to report that they are safe.
Update contingency and business continuity plans.
- Ensure that plans for any business interruption are updated to reflect new risks.
- Review insurance coverage and availability and adequacy of back-up facilities.
- Check that business-critical material, such as IT back-up files, is stored securely off-site.
Article provided courtesy of FMNOnline.